Technical Account Manager – MathWorks – Cedar Rapids, IA

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MathWorks

As a Technical Account Manager (TAM) at the MathWorks you will you play a key role in managing the technical relationship with key Aerospace customers.

You will leverage your industry experience and technical expertise in aerospace systems, control system design, modeling and simulation, or embedded software development to understand customer workflows, challenges, and key business initiatives. With that knowledge, you will paint a vision of how MathWorks products can accelerate the pace of their development and innovation. You will also establish yourself as a trusted advisor to strategic MathWorks customers and provide technical leadership by providing guidance on best practices, direction on workflow improvements, and connections to other MathWorks support teams.

You will partner with engineers and managers as a trusted technical advisor and help them advance their ability to make data-driven business decisions and improve their product development processes.

You will help shape the way the company develops its products and process through the use of MathWorks’ product families: MATLAB, Simulink, and PolySpace.

Travel will be 30-40% and is generally within North America

Responsibilities

Advocate internally on behalf of the customer to ensure their needs are understood.

Collaborate with sales account managers, other technical specialists, and marketing stakeholders at MathWorks in creating and executing an overall account development plan.

Engage with prospective customers (from engineers to executives) to understand their business-critical projects and their unique workflows

Build and maintain long term relationships with customer decision makers and end users

Serve as the initial point of contact for all business-critical customer projects

Prepare and deliver presentations and product demonstrations that highlight how MathWorks tools address customer needs

Scope technical projects and coordinate with other technical specialists to address customer needs in specialized application areas

Identify new application areas and work with development and marketing to create compelling messaging and demonstrations for future product direction

Minimum Qualifications

A bachelor’s degree and 7 years of professional work experience (or a master’s degree and 5 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Programming experience with MATLAB

Programming experience with Simulink

Additional Qualifications

Experience in any of the following is a plus:

Product development

Autonomous systems, UAV, robotics

Aerospace development processes

Formal verification and validation

Model-Based Design methodology

Software development lifecycle

Autogenerated code methodology

Agile and v-Model development processes

Strong desire to work directly with customers

Strong business acumen

Experience with analog/mixed-signal or wireless development processes

Experience with image processing and development of computer vision systems

Experience with control system design

Demonstrated ability to influence internal development processes

Technical sales experience

Passion for learning

Passion for listening to customers

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