Alchemy Software Solutions
Title: New Business Representative – Phones
Location: Cedar Rapids IA
Position Type: Contract
- Review and audit correspondence, applications, legal documents and reports to proceed with appropriate processing.
- Meet the department’s production standards for measuring the quality and quantity of work processed.
- Communicate and correspond with agents or insured/s to obtain supplemental information or to explain legal requirements in accordance to company regulations, state laws, and NASD, or SEC regulations, as required.
- Refer issues involving risk to underwriter for evaluation.
- Follow-up on administrative requirements.
- Enter, update and verify information contained in the application is in the computer system.
- Answer inbound calls and provide customer service to external and internal customers.
- Research customer and agent inquiries.
- Review, update and issue policies ensuring accuracy.
Job Type: Contract
- Customer Service: 1 year (Preferred)
- Phone Sales: 1 year (Preferred)
Full Time Opportunity:
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