Housekeeper – Riverside Casino & Golf Resort – Riverside, IA

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Riverside Casino & Golf Resort

Summary

The Housekeeper is responsible for ensuring the cleanliness of guest rooms, floor corridors, and public areas. This position has a direct impact on the guest experience, so the associate must be focused on providing efficient services and the highest levels of quality


Essential Functions

  • Perform cleaning in all areas of hotel by mopping, vacuuming, dusting, making beds, and other duties as assigned.
  • Replenish guest rooms with needed amenities and linens, and remove used items.
  • Provide exceptional customer service to all internal and external customers.
  • Resolve problems quickly and accurately, and follow directions thoroughly.
  • Perform functions under frequent time pressure in an interruptive environment.
  • Answer questions for guests regarding local area facilities and points of interest.
  • Work with supervisor/manager, if necessary, to resolve any guest requests or complaints.
  • Work cohesively with a team to accomplish assigned duties


Required

  • Effective interpersonal and communication skills. Maintain courteous and effective working relationships with others. Ability to work under time pressure with a positive attitude. Prior Housekeeping or equivalent cleaning experience.


Schedule

Full-Time to include: Days, Weekends & Holidays.

Salary

$12.25/hr After Attendance Incentive

Source:

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