Admin Clerk – AVA Consulting – Cedar Rapids, IA

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AVA Consulting

Job Title: Admin Clerk Cashiering (On-site)
Duration: 6 Month contract (with extension possible based on performance as well as business needs)
Location: Cedar Rapids, IA

Company Background:

Our client, a major employer in the area, is looking for an Admin Clerk to be part of its team in its North American operations.

Job Description:
Responsible for the processing of various administrative and processing activities generated via various queues. This includes electronic and paper work queues, system reports, databases and incoming correspondences. Meet compliance expectations for all Standard Operating Procedures as well as Policies and Procedures (FOPP).


  • Fulfills all assigned customer account related requests in a timely manner.
  • Examples of tasks may include: Transact customer account maintenance requests received in electronic work queue or file; may include DMS (Document Management System), Outlook email, Excel, etc.
  • Fulfill customer document requests using approved processes and procedures.
  • Ensure customer account privacy standards are maintained.
  • Handle incoming customer paper correspondences, including returned mail, following all established guidelines and procedures.
  • Use email, electronic queue, fax and hardcopy processes as appropriate.
  • Perform related duties as assigned by supervisor.

Education: High school diploma or equivalent experience

Type & Amount of Experience:

  • Ability to follow instructions is important
  • Ability to learn and use new systems is important
  • Strong attention to detail and organizational skills are required
  • Attendance and punctuality are essential for this position
  • Strong Data entry/clerical skills
  • Strong outbound phone based skills
  • Previous clerical experience helpful
  • Good oral and written communication skills
  • Demonstrated team player

Software Expertise:

  • Knowledge of Microsoft Office applications (Word, Excel, Outlook) is helpful; have learning agility, able to track and create reports, data entry
  • Proficiency in keyboarding skills expected


Monday-Friday Hours may range between 8:00am-5:00pm (Subject to change based on business need)

Contract length: 6 months

Job Types: Full-time, Contract

Pay: $15.00 per hour


  • Data entry: 1 year (Preferred)
  • Customer service: 1 year (Required)
  • Admin/Clerical : 1 year (Required)


  • High school or equivalent (Preferred)